Difference between Intercom vs Zendesk Median Cobrowse

Intercom vs Zendesk: Which One is Right for Your Business? You can use this support desk to help customers or you can forward potential new users to your sales department. You can create a help platform to assist users in guiding themselves, or you can use AI-enabled responses to create a more “human” like effect. […]

AI-Powered Chatbots for Healthcare: Overview

Chatbots in Healthcare 10 Use Cases + Development Guide Undoubtedly, medical chatbots will become more accurate, but that alone won’t be enough to ensure their successful acceptance in the healthcare industry. As the healthcare industry is a mix of empathy and treatments, a similar balance will have to be created for chatbots to become more […]

14 Crucial Customer Service Metrics & KPIs for Your Business

Customer Service KPIs & Metrics See 18 Top Examples This could come in the form of new training and employee performance review, a need to review systems used like agent desk platforms or the need to adopt new technologies. For example, companies generally have been de-prioritizing customer support email as a support channel in favor […]

The Best AI Hotel Chatbot: Everything You Need to Know

The Ultimate Guide to Chatbots in Hotel Industry Live chat is particularly useful for complex or sensitive issues where empathy and critical thinking are essential. We prioritize the security and privacy of guest data, ensuring a safe and secure hotel chatbot experience. At Floatchat, we understand the importance of protecting sensitive information and maintaining compliance […]

Natural Language Processing: Semantic Aspects 1st Edition Epaminon

An Introduction to Semantic Video Analysis These visualizations help identify trends or patterns within the unstructured text data, supporting the interpretation of semantic aspects to some extent. Moreover, while these are just a few areas where the analysis finds significant applications. Its potential reaches into numerous other domains where understanding language’s meaning and context is […]